CH2M HILL Chosen by Andavo Travel to Provide Voice Over IP Services
By: Brad Jones - Posted: January 9, 2007, Source: CH2M HILL
Denver, January 9, 2007– CH2M HILL’s Managed Services line of business, a global provider of end-to-end IT management solutions, today announced it has been chosen by Andavo Travel to provide Voice over Internet Protocol (VoIP) and call center services. The Managed Services business is a global practice within CH2M HILL’s Enterprise Management Solutions Business Group.
Andavo Travel, a leader in global travel services, chose CH2M HILL due to the organization’s ability to deliver a high availability call center platform, provide critical infrastructure hosting, network security and 24x7 monitoring of IT systems.
VoIP is a technology that allows users to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line. CH2M HILL’s VoIP (powered by Cisco) service allows companies to access their phone and data over one telecommunications line, provides company-wide access to a central phone system that handles all call routing, phone lines, voicemail conferencing and call center processing. Customers subscribe to the service, avoiding the costly purchase of capital and management of the platform. The service consists of a centralized infrastructure that is fully maintained by CH2M HILL 24 hours a day, seven days a week.
CH2M HILL’s Managed Services business operates and maintains information technology infrastructures and network-based services for clients worldwide. By providing end-to-end management of a company’s IT operations, CH2M HILL allows companies to focus on their core business functions resulting in reduced annual technology costs while increasing reliability, scalability, security and overall system performance.
Today, the business is recognized as one of the fastest growing in the country. It employs 135 IT professionals to service hundreds of customers including the US Dept. of Energy, Adams County 50 School District, Atlanta Public Schools and the US Forest Service.
The Managed Services business is just a part of an integrated suite of CH2M HILL Enterprise Management Solutions capabilities. Leveraging additional expertise contained in the firm, CH2M HILL has the ability to not only manage a client’s IT service needs but also leverage spatial technologies within an enterprise (Enterprise Spatial Solutions), define an enterprise information strategy (Enterprise Information Strategies), leverage collaboration technologies within an enterprise (Enterprise Collaboration Solutions) and deliver advanced wireless and security solutions. For more, visit www.ch2m.com/cis.