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Benefits
CH2M HILL Managed Services provides full management of IBM AS/400 and iSeries technology, including hosting solutions, remote management, disaster recovery and technical expertise. These services can be delivered as:
• Fully managed hosting (dedicated or shared platform)
• Remote management
• Co-location.
Highlights
• Leverage CH2M HILL IBM AS/400 subject matter expertise without the high cost of hiring, training and retention
• Comprehensive support including:
• System administration
• Performance tuning
• Security
• Fortune 500 data center facilities
• Disaster recovery
• Business continuity
• Firmware upgrades
• Vendor management
• 24x7 monitoring and help desk
• Focus internal IT staff on key business drivers while reducing day-to-day burden of maintenance and support
With CH2M HILL Managed Services, scalability is built in. Customers can subscribe to additional infrastructure and support at any time, choosing individual or bundled services, delivered on-site, remotely or hosted in one of CH2M HILL’s global data centers. A flexible menu of managed services allows customers to keep control of their IT environment, allowing them to task-source only what is needed.
CH2M HILL Managed Services’ solutions reduce time and expenditures to turn up systems and ensure predictable expenses. Solutions also reduce the outlay for large capital expenditures while converting IT operating expenses to a fixed and predictable model.
The company leverages more than 12 years of experience managing complex systems such as IBM, Sun, Unix and SQL to reduce total cost of ownership across the entire IBM AS/400 and iSeries platform by 20-40 percent. At the same time, the firm’s expertise improves performance and reliability, guaranteeing work via strict service level agreements.
Key Services
• Fully Managed AS/400 Hosting (Dedicated Platform) – CH2M HILL Managed Services provides a dedicated platform with comprehensive system administration, disaster recovery, site-to-site connectivity, security, monitoring and 24x7 help desk. With this service, customers avoid expenses related to AS/400 labor, support and facilities.
• Fully Managed AS/400 Hosting (Shared Platform) – Logical partitioning (LPAR) allows companies to eliminate the need to purchase hardware. The benefits of server consolidation are realized without sacrificing flexibility and scalability of maintaining separate servers for discrete functions. Performance and storage are paid for on a subscription basis.
• Remote AS/400 Management – A customer’s AS/400 is managed at their location or at another host facility, while CH2M HILL Managed Services remotely performs 99 percent of the server management functions.
• AS/400 Managed Co-location – Customers maintain daily operations and administration while leveraging any one of CH2M HILL’s Fortune 500-class data center facilities. Any identified gaps are filled by leveraging CH2M HILL’s technical resources when needed.
Key Features
• Business continuity and disaster recovery and back-up/restoration services
• Software version release management
• Daily system administration and 24x7 managed security
• Comprehensive vendor management and custom programming
• Capacity consulting and planning
• Firmware upgrades: V5R2 to V5R3
• Redundant power and network availability
CH2M HILL Managed Services are delivered via the company’s global data
centers and utilize the following infrastructure attributes:
• Data center operations and support, including:
• 24x7 fully-staffed help desk
• OC-12 bandwidth
• Redundant upstream Internet access
• Redundant firewall protection
• Intrusion detection
• On-site hardware support
• Data center power and network availability, including:
• Environmental system maintain optimal conditions
• Constant 72 degree climate control
• Redundant OC12 fiber connectivity on self-healing ring
• Redundant Internet backbone
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